UpCloud Oy (Finland)

The Upcloud hosting service is used for hosting application servers and for storing all data from completed tests and self-assessments, including audio files and images. UpCloud also stores logs as well as names, email addresses, mobile numbers and organizational affiliations of the data controller's employees who use Mindmore's system. Data is stored encrypted in Sweden. Read more about UpCloud's security here: https://upcloud.com/blog/gdpr-iso-27001-cispe-guide-european-compliance

​

Safespring AB (Sweden)

Mindmore uses the Swedish hosting provider Safespring to store audio files and images from test sessions, as well as backups of test data and logs. Data is stored encrypted in Sweden.
Read more about Safespring's object storage: https://www.safespring.com/tjanster/safespring-storage/

​

Glesys AB (Sweden)

Mindmdore uses Glesys for redundant storage of   audio files and images from test sessions as well as backups of test data and logs. This is to minimize the risk of ransomware attacks. Data is stored encrypted in Sweden.

Read more about Glesys object storage: https://glesys.se/tjanster/objektlagring

 

Flowmailer (Netherlands)

Mindmore uses the Dutch company Flowmailer for handling invitations to the service (email) and multi-factor authentication (SMS codes). Flowmailer stores email addresses and mobile numbers (when using strong authentication) for employees of the data controller who use Mindmore's service. Flowmailer also stores email addresses for test takers who take tests remotely. Data is stored encrypted for 3 months and then deleted. Read more about Flowmailer's security here:

https://flowmailer.com/en/why/compliance-security

 

Google LLC (Finland) - Optional

For some of Mindmore's tests that require audio recording to ensure accurate results, Mindmore also offers speech-to-text as an option. This service allows clinicians to receive preliminary results immediately and not have to wait for manual correction. For speech-to-text, Google's service is used, where transcriptions are stored encrypted and temporarily (five days) at Google's servers in Finland. According to the agreement, data may not be analyzed or used in any other way by Google. Read more about Google's security work here