Be a part of the Mindmore-team
We are an energetic, caring team with an inclusive culture and high ambitions that we expect you to match.
Our drive and motivation comes from the joy of the potential to make a difference. We value trust and honesty highly and try to keep things simple and straightforward.
Above all, we have fun together, with the goal of enjoying all aspects of life!
Positions
We are not currently actively recruiting, but an upcoming position is planned. See more information below.
Upcoming recruitment
Customer Success Manager
About the role
Do you want to help healthcare develop towards good and close care? Are you passionate about brain health? Do you have experience as an occupational therapist or dementia nurse? Then we would like to meet you!
Who and what are Mindmore?
Mindmore is a SaaS company, originally a research project, with the leading digital cognitive assessment tool in Europe. Our tool is used in 100+ clinics and hospitals around Sweden and in several major clinical studies in Europe. Mindmore digitizes cognitive tests.
Cognitive status is an important measure for many patient groups today (mental illness, dementia, stroke, etc.). Yet the status of brain functions is tested less than necessary due to manual, time- and resource-consuming testing methods. By providing our SaaS platform to healthcare providers, Mindmore solves this problem and makes cognitive tests accessible.
What is important in this role?
That you love the brain, helping people and working in a team. You are forward-thinking, curious and a sharp project manager who can juggle many things. It is important that you are structured, easy to learn and love to reach out to users once more.
We have a personal one-to-one relationship with our customers and often have digital and IRL meetings or talk to them on the phone. To be successful in this role, you need to be comfortable and enjoy constantly learning new things and tasks. We are looking for you who are triggered by problem solving and who are faced with challenges and opportunities that you have not previously encountered.
What is a Customer Success Manager?
Customer Success Managers (CSM) support your customers as they transition from contracts to active users of Mindmore. CSMs are focused on customer loyalty and building close and long-term customer relationships.
At Mindmore, this is achieved by:
Together with the customer, setting evaluation criteria and goals for what change they want Mindmore to create for them, their clinic and in their region.
Onboarding on how to use the product.
Follow up on onboarding.
Support customers to achieve their goals and evaluation criteria to maximize the value and use of Mindmore.
To qualify for this role:
You should have a clinical background where you have worked with patients with impaired cognition for at least 3 years.
You should be able to work from the office in central Stockholm at least 3 days a week.
Fluent in Swedish
If you have any questions or want to know more about us, please do not hesitate to contact us.
At this point, we hope that you would consider joining our team at Mindmore, and if so, we look forward to hearing from you as soon as possible.
Send your personal letter and resume to erikhennig@mindmore.com
Welcome to the world of Mindmore!